Legal & Policy

Melbet App Terms and
Conditions – Know Your Rights

These terms govern your use of melbet app. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read and agreed to everything on this page.

Last updated: January 2025
Key Points

What These Terms Cover

A quick overview of the most important areas covered in the melbet app Terms and Conditions.

Account Eligibility

You must be at least 18 years old to register and use melbet app. One account per person is permitted. Providing false information during registration is a breach of these terms and may result in account closure.

Deposits and Withdrawals

All deposits and withdrawals on melbet app must be made using payment methods registered in your own name. Third-party payments are not permitted. Melbet app processes withdrawals to bKash, Nagad, and Rocket in a timely manner.

Bonus Terms

All bonuses and promotions on melbet app are subject to specific wagering requirements and time limits. Attempting to abuse bonus offers or exploit promotions will result in the cancellation of the bonus and any associated winnings.

Account Security

You are responsible for keeping your melbet app login credentials secure. Do not share your password with anyone. Melbet app will never ask for your password via email or chat. Report any suspected unauthorised access immediately.

Prohibited Activities

Using melbet app for money laundering, fraud, or any form of match fixing is strictly prohibited and will result in immediate account suspension, forfeiture of funds, and referral to relevant authorities where required by law.

Changes to Terms

Melbet app reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the updated terms. We recommend checking this page periodically.

1 Introduction

Welcome to melbet app. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and melbet app ("the Platform", "we", "us", "our") in relation to your use of the melbet app website, mobile application, and all associated services. The platform is operated under a valid international gaming licence and is accessible to eligible players in Bangladesh and other permitted jurisdictions.

By registering an account on melbet app, making a deposit, or placing a bet, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use melbet app. These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and melbet app.

These Terms apply to all products and services offered on melbet app, including sports betting, live casino, virtual sports, and any promotional offers.

2 Eligibility

To use melbet app, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. Melbet app does not permit anyone under the age of 18 to register or use the platform in any capacity.
  • You must be located in a jurisdiction where online betting is not prohibited by local law. It is your responsibility to ensure that your use of melbet app complies with the laws of your country or region.
  • You must not be registered on any self-exclusion list or have previously been excluded from melbet app or any affiliated platform.
  • You must be acting on your own behalf and not as an agent or representative of any third party.
  • You must not be an employee, contractor, or close family member of an employee of melbet app or any of its affiliated companies.

Melbet app takes age verification seriously. If we have reason to believe that a player is under 18, we will suspend the account immediately and investigate. Any winnings accumulated during this period will be forfeited.

3 Account Registration

Each player is permitted to hold only one account on melbet app. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these Terms and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and contact number. Providing false or misleading information is a serious breach of these Terms. Melbet app reserves the right to request identity verification documents at any time, including before processing withdrawals. Failure to provide satisfactory verification documents may result in account suspension.

You are responsible for maintaining the confidentiality of your account login credentials. Melbet app will not be held liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been accessed without your authorisation, contact melbet app support immediately via live chat.

4 Deposits and Payments

Melbet app accepts deposits via bKash, Nagad, and Rocket. All deposits must be made from a payment account registered in your own name. Third-party deposits — where the payment originates from an account belonging to someone other than the registered player — are strictly prohibited and will result in the deposit being reversed and the account being reviewed.

The minimum deposit amount on melbet app is ৳100. There is no platform fee applied to deposits made through supported local payment methods. Deposits are credited to your melbet app balance promptly after confirmation from the payment provider. If a deposit does not appear in your account within a reasonable time, contact our support team with your transaction reference number.

  • Minimum deposit: ৳100
  • Supported methods: bKash, Nagad, Rocket
  • All deposits must originate from accounts in your own name
  • Platform does not charge deposit fees on local payment methods
  • Deposits are non-reversible once confirmed by the payment provider

Melbet app does not store your bKash or Nagad PIN. All payment transactions are processed directly through the respective payment provider's secure gateway.

5 Withdrawals

Withdrawals on melbet app are processed to the same payment method used for deposits wherever possible. This is a standard anti-money-laundering requirement and applies to all players. You may only withdraw funds to a bKash, Nagad, or Rocket account registered in your own name.

Before your first withdrawal is processed, melbet app may require you to complete identity verification. This typically involves submitting a copy of a government-issued photo ID and proof of your payment method. This process is standard across all licensed betting platforms and is required by our licensing obligations. Once verification is complete, future withdrawals are processed without additional documentation requirements under normal circumstances.

Withdrawal requests are reviewed and processed by our payments team. Most withdrawals are completed within a few hours of the request being submitted. In some cases, particularly for larger amounts or where additional verification is required, processing may take longer. Melbet app will communicate any delays to you via your registered contact details.

  • Withdrawals must go to accounts in your own name
  • Identity verification may be required before first withdrawal
  • Most withdrawals processed within a few hours
  • Funds from active bonuses may not be withdrawn until wagering requirements are met
  • Melbet app reserves the right to delay withdrawals pending fraud or compliance checks

6 Betting Rules

All bets placed on melbet app are subject to the specific rules applicable to the sport or game in question. These rules are available within the relevant section of the platform and should be reviewed before placing any bet. By placing a bet, you confirm that you understand and accept the applicable rules.

Melbet app reserves the right to void any bet that has been placed in error, placed on an event where the outcome was already known at the time of betting, or placed as part of any form of fraudulent or collusive activity. In the event that a bet is voided, the stake will be returned to your account balance.

Odds displayed on melbet app are subject to change up until the moment a bet is confirmed. The odds at which your bet is accepted are the odds displayed at the time you confirm the bet. Melbet app is not responsible for any discrepancy between odds displayed during browsing and odds at the time of confirmation if the market has moved in the interim.

In-play bets on melbet app are subject to a brief acceptance delay to account for live data latency. This is standard practice across all live betting platforms and is not a manipulation of odds.

7 Bonuses and Promotions

Melbet app offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds restrictions, time limits, and game contribution rates. These specific terms are published alongside each individual offer and must be read carefully before opting in.

General bonus rules that apply across all melbet app promotions unless otherwise stated include the following:

  • Bonuses are available to one account per household, device, and IP address
  • Bonus funds must be wagered the specified number of times before withdrawal is permitted
  • Bets placed using bonus funds that are subsequently voided do not count toward wagering requirements
  • Melbet app reserves the right to withdraw any bonus offer at any time without prior notice
  • Any attempt to exploit or abuse bonus offers will result in cancellation of the bonus and associated winnings
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the standard wagering process

Bonus abuse — including creating multiple accounts to claim the same offer, or using coordinated betting strategies to guarantee profit from bonus funds — is a serious breach of these Terms and will result in permanent account closure.

8 Prohibited Conduct

The following activities are strictly prohibited on melbet app. Engaging in any of these activities will result in immediate account suspension, forfeiture of any balance, and may result in legal action where applicable:

  • Using melbet app for any form of money laundering or financial fraud
  • Placing bets on events where you have inside knowledge of the outcome
  • Participating in or facilitating match fixing or spot fixing in any sport
  • Using automated software, bots, or scripts to place bets or interact with the platform
  • Attempting to hack, reverse-engineer, or otherwise compromise the security of melbet app
  • Harassing, threatening, or abusing melbet app staff or other players
  • Registering multiple accounts to circumvent account restrictions or claim multiple bonuses
  • Using a VPN or proxy to access melbet app from a restricted jurisdiction

Melbet app employs fraud detection systems that monitor betting patterns and account activity. Accounts flagged by these systems may be subject to additional review, temporary restrictions, or permanent closure depending on the findings.

9 Account Suspension and Closure

Melbet app reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in breach of these Terms. In cases of suspected fraud, money laundering, or other serious violations, melbet app may freeze the account balance pending investigation.

You may close your melbet app account at any time by contacting our support team. If you close your account voluntarily and have a positive balance, any remaining funds will be returned to your registered payment method after standard verification checks are completed. Accounts closed due to a breach of these Terms will not be eligible for a balance refund.

If you wish to close your account for responsible gaming reasons, please use the self-exclusion tool available in your account settings or contact our support team directly. Self-excluded accounts cannot be reopened during the exclusion period.

10 Intellectual Property

All content on melbet app — including but not limited to the website design, logos, graphics, text, software, and game content — is the intellectual property of melbet app or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any melbet app content without prior written permission.

The melbet app name and logo are registered trademarks. Unauthorised use of these marks in any context — including on social media, third-party websites, or promotional materials — is prohibited and may result in legal action.

11 Limitation of Liability

Melbet app provides its services on an "as available" basis. While we make every effort to ensure the platform is accessible and functioning correctly at all times, we cannot guarantee uninterrupted service. Melbet app will not be liable for any losses arising from platform downtime, technical errors, or interruptions to live betting markets caused by factors outside our reasonable control.

To the maximum extent permitted by applicable law, melbet app's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Melbet app is not liable for any indirect, consequential, or punitive damages arising from your use of the platform.

  • Melbet app is not liable for losses caused by internet connectivity issues on the player's side
  • Melbet app is not responsible for tax obligations arising from winnings in your jurisdiction
  • Melbet app is not liable for decisions made by players based on information displayed on the platform

12 Privacy

Melbet app collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy. We do not sell your personal data to third parties. Data is shared only where required for payment processing, identity verification, fraud prevention, or legal compliance.

For full details on how melbet app handles your personal information, please review our Privacy Policy.

13 Responsible Gaming

Melbet app is committed to promoting responsible gaming. We provide a range of tools to help players manage their betting activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available in your account settings and can be activated at any time.

If you believe that your betting has become problematic, we strongly encourage you to use these tools and to seek support. Melbet app's responsible gaming page contains detailed information about available resources. You can also contact our support team directly to discuss your options.

For more information, visit our Responsible Gaming page.

14 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which melbet app holds its gaming licence. Any disputes arising from these Terms that cannot be resolved through our internal complaints process will be referred to the relevant regulatory authority or an independent dispute resolution body as specified in our licensing conditions.

Melbet app's internal complaints process is the first point of contact for any dispute. To raise a complaint, contact our support team via live chat or email. We aim to acknowledge all complaints within 24 hours and resolve them within 14 days. If you are not satisfied with the outcome of our internal process, you may escalate the matter to the relevant external body.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your melbet app account, please contact our support team. We are available 24 hours a day, seven days a week via live chat on the platform. You can also reach us by email at the address below.

For responsible gaming support, account self-exclusion, or deposit limit requests, our support team can action these immediately via live chat — no waiting required.

Ready to Play?

Join Melbet App and Start Betting Today

Now that you've read the Terms and Conditions, you know exactly what to expect from melbet app. Register in under two minutes, deposit via bKash or Nagad, and start exploring over 30 sports markets and a full live casino.

18+ only. Please gamble responsibly. Visit our Responsible Gaming page for support tools.